Information We Collect

Peter Millar may collect information that you provide directly, information related to your orders, and information collected automatically when you use our website.

• Contact details, such as your name, email address, billing address, and shipping address.
• Account details, such as login information, saved preferences, and account activity.
• Order details, including purchased items, order history, delivery information, and customer service requests.
• Payment-related details needed to complete a purchase through PayPal, Stripe, or credit card payment processing.
• Website usage information, such as pages viewed, device type, browser type, referral information, and general interaction data.
• Messages, photos, or other details you send when contacting Peter Millar customer support.

How We Use Information

We use customer information to provide and improve the Peter Millar shopping experience, respond to customer needs, and operate our website safely and effectively.

• To process and manage orders, payments, confirmations, and related order communications.
• To provide customer support for orders, shipping, returns, exchanges, product questions, and account help.
• To maintain customer accounts and improve website functionality.
• To detect, prevent, and respond to fraud, unauthorized activity, technical issues, or security concerns.
• To personalize and improve the website experience, product browsing, and customer communications.
• To send marketing emails when you subscribe or otherwise choose to receive them.
• To comply with applicable operational, recordkeeping, and legal obligations.

Cookies and Analytics

Peter Millar uses cookies and analytics-related technologies to support website functionality, remember preferences, understand website performance, improve the shopping experience, and help measure how visitors interact with our store.

Cookies may collect information such as browser type, device information, pages visited, referring pages, time spent on the website, and similar usage data. You may be able to control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Email Marketing

Peter Millar may send promotional emails, product updates, store news, or related marketing messages when you subscribe or otherwise choose to receive them. You may opt out of marketing emails by using the unsubscribe option included in the email or by contacting us.

Even if you opt out of marketing emails, we may still send non-marketing messages related to orders, customer service, account activity, or policy updates.

Service Providers

Peter Millar may share limited information with service providers that help us operate our store, process payments, fulfill orders, provide customer support, manage website functionality, send communications, support analytics, and protect the website.

These service providers are expected to use customer information only as needed to provide services to Peter Millar and to handle information responsibly.

Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect customer information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

No website, payment method, or electronic storage system can be guaranteed to be completely secure. Please avoid sending sensitive payment details through email or contact forms.

Data Retention

Peter Millar retains customer information for as long as reasonably needed to fulfill the purposes described in this Privacy Policy, including order processing, customer support, account management, fraud prevention, business records, and applicable compliance needs.

When information is no longer needed, we may delete, anonymize, or securely retain it as appropriate for operational or legal purposes.

Customer Privacy Rights

Depending on where you live, you may have rights related to your personal information. These rights may include the ability to request access, correction, deletion, restriction, portability, or other control over certain personal information.

To submit a privacy-related request, contact Peter Millar at [email protected]. We may need to verify your identity before processing certain requests.

Children’s Privacy

The Peter Millar website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review the request.

International Users

If you access the Peter Millar website from outside your country or region, your information may be processed in locations where privacy rules may differ from those in your place of residence.

By using our website or providing information to us, you understand that your information may be handled as described in this Privacy Policy.

Policy Updates

Peter Millar may update this Privacy Policy from time to time to reflect changes in our practices, website features, operational needs, or applicable requirements. The updated version will be posted on this page with a revised “Last updated” date.

Contact Information

If you have questions about this Privacy Policy, customer privacy rights, or how Peter Millar handles information, please contact us at [email protected].